If you are a municipal property owner of a land access property and have not been issued a 9-1-1 address or require a replacement green Civic Address sign, please contact Public Works directly. Please also note that Municipal Resolution No. 15-188 states that the Municipality will no longer assign 9-1-1 Civic Addresses to water access only properties. This resolution may be revisited once the 9-1-1 system has been upgraded, and the NG9-1-1 system is operational.
If you are a water access only property, please provide the address of the closest land access point for emergency ambulance services.
NG9-1-1 is a fundamental change in the way 9-1-1 services are provided in North America. This new approach will rely on Geographic Information Systems (GIS) to accurately locate the 9-1-1 caller and forward the call to the appropriate responder(s). Accurately locating the caller is wholly dependent on the GIS data provided by Municipalities and will be crucial to NG9-1-1 success. NG9-1-1 introduces a new national GIS data standard that all jurisdictions providing 9-1-1 service must meet. Governments and municipalities have until March 2024 to ensure that they meet the mandatory NG9-1-1 GIS data specifications.
It is suggested that all residents provide the Municipality with GPS coordinates for their locations which can then be mapped in the GIS system. The Municipality will require information on any new roads or changes that have been made to existing secondary roads.
Location data may also be found through the What3Words App for your phone. For more information, please go to: