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The Accessibility for Ontarians with Disabilities Act, 2005 (OADA) applies to all organizations (public, private and non-profit) that provide goods or services to the public or to other organizations in Ontario and that have one or more employees in Ontario. 

Under the Act, accessibility standards will eventually be developed and enforced in five areas:
  • Customer Service
  • Information and Communications
  • Employment
  • Transportation
  • Design of Public Spaces (the Built Environment)

pdfBy-Law No. 2018-05 Accessibility for Ontarians

pdfMunicipality of Killarney Accessible Customer Service Policy

pdfMunicipality of Killarney Multi-Year Accessibility Plan 2021-2025

For more information, visit

Municipal Services